My “wired” connections
My “wired” connections
We enjoyed “prime rib night” at the country club tonight with my business minded father and one of the wisest people I know. Our discussion centered around how much our company (ECS) is growing and how one of my most important charters is to make our company one of the ‘best” places to work.
My father had this to say:
He said we should look at our company as always having two clients, one that pays us and one that we pay. Of course we can define easily those clients that pay us, but our “internal” clients, meaning our team members/employees are more difficult to define.
So the idea here is that if we have a support manager that is focused on taking care of clients that pay us but ignores or lessens the importance of responding to internal clients (that we pay), then we are missing it. Meaning we will not achieve our mission to retain the top talent in our industry.
I’m sure many of you understand that internal business is another business that should employ the same measurement as external business but do we all really FOCUS on our internal client, our employees in this manner? Do we focus on how we take care of our team?Do we focus on how we respond to their demands?
After my discussion with my father (incidentally an MBA candidate), I will take it as my charter with my executive team to ensure WE (ECS) are taking care of our internal clients!
In a word – WOW, how overwhelming at times was the launch night for my soon to be “hopefully” best selling business book “Never Drink Coffee During a Business Meeting”. It was a rainy Thursday night that could be any night in Seattle, except we weren’t in Seattle we were in Tampa.
There was a great crowd and my table set up was better than expected with the help from my assistant Sidney Byrne and my father Manny Garcia. I came to the event directly from a meeting across town with an important client so when I walked in and saw the green and gold balloon arches and my newly minted books in several rows, with rows of bookmarks, post cards and business cards with my new lizamariegarcia.com logo, it was surreal.
All the writing, all the edits, all the late night reviews of manuscript versions after versions came together this one night. I felt as proud as I’ve been in other important life moments, my college graduation, moments of success in business and something inside me was overwhelmingly grateful!
I enjoyed the support that night from a number of business people I respected and appreciated the great number of friends that took the time to come to downtown tampa on a rainy Thursday night. I do not forget easily those who support me in my life and I always recripocate which is the reason I know I am a good friend and I know I am a respected business person. I appreciated those KPI members who supported me in so many ways!
In the end, my daughters, who are my greatest inspirations, my father Manny Garcia, Ms. Francesca Kennedy and many friends were there to support me and it was a both a surreal and successful evening, I was told I sold the most books of all the authors at the launch and it was a milestone memory in my life I will never forget.
Thank you God for your great abundance in my life and thank you friends and family who wished me well and continue to support me with love from Tampa Bay and from all over the US.
This past week I was visiting Utah where I grew up and went to college. I attended my high school and family reunion and was congratulated repeatingly on my upcoming book release.
I had one conversation that stayed with me and it went something like this.
Did you always know you wanted to write a book, was it back when you were in high school? I had to think a bit because my tendency was to say “I’m not a writer and no most definitely I never planned to write a book”. But just as it is so easy for me to come up with short business type “non-thinking” responses, I seem to be breathing more these days and seem to be quite a bit more reflective.
My answer was in general, I’m not quite sure? As I looked at my year book picture as a writer on the Bulldog Press, and remembered that I was also a staff writer on our high school literary magazine. I never once wanted to be a writer, or english major in college. I did know what I wanted to be and that was successful and I definitively knew at the time that I wanted to be political science major as I had political aspirations.
Although I didn’t want to be a “writer” in high school I certainly I knew I wanted to shape my own life, this drive led me to strive to go to an excellent college in Massachusetts where I was accepted. I write in my book about being disappointed in myself when I didn’t make Varsity cheerleading during freshman year tryouts as Junior Varsity wasn’t good enough for me. Again all this leading towards the confidence I had even as a young person with a personal drive to succeed.
While I was in Washington state this past summer I met with my very close friend Jeanette who saw me through a pretty horrible time in my life and she reminded me that I told her then that I said I would write a book. I don’t really remember saying this to her, although not a complete surprise, because with struggle for me comes aspirations for change. I do believe that I said this to her, this was about 4 years ago.
So to answer the question of when did I know I wanted to write a book, my answer
is I’m not sure, but as I write this today, I’m glad I wrote this book and this I do know. I knew I valued my voice and I think I always believed I had something special to say.